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Online Customer Service

Customer service can make or break a business. When a customer calls in with a question, problem, or concern, the way they're treated often determined whether they will remain a customer or buy from a competitor. Service also determines how well a customer's problem is addressed and, ultimately, whether the business does a good job solving it.

Why you should choose this idea?

A customer service consulting business is so valuable. It helps businesses and firms improve their customer service by doing customer surveys, offering customer service training lessons, examining the workflow of customer service processes, or trying to develop an improved culture of service.

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Skills you need

  • Excellent management skills.
  • Good organizational skills
  • Customer service.
  • Communication skill.

Things required to start

  • Computer or laptop with good internet connection.
  • Knowledge of product.
  • Website.

Investment Needed

  • Computer or laptop.

Finding Customers

  • Many small businesses and companies like to outsource customer service tasks to professionals.Find that companies and businesses.

Action Plan

  • Obtain necessary permits and licenses
  • Decide which type of service you are providing.
  • Find your customer.
  • And provide your service.

Summary

Business Activity – Use your skills and provide Online customer service for your client.
Target Customers - Any company or business.
Investment – Almost zero.